Refund Policy
If work has not started, you can request a refund. Once research, design, writing or development has started, the advance is non-refundable because time and resources are already committed. Last updated: 3 October 2026.
Before work starts
Tell us before we begin and we will refund what you paid.
After work starts
The advance covers time and resources already committed, so it is non-refundable. If there is an issue with quality within the agreed scope, we fix it first through your included revision rounds.
How to ask
Message us on WhatsApp or email business@rancove.com with your order details.